Frequently asked questions

Learn all about QProtection - Equipment protection, accident warranty.
You can buy the protection service “insurance” for any device you have bought. This can be a domestic purchase or a device bought abroad.

New and used devices. (up to 2 years old) Apple (iPhone, iPad, Watch, Macbook), Samsung, Huawei, Xiaomi, LG, Honor, OnePlus, Sony, Google, Nokia, devices that are in perfect, undamaged, and leak-free condition.

Unfortunately, you can’t take out coverage for a broken, faulty, or water-damaged device. However, it is possible to have the appliance inspected and repaired. After the repair, we can insure the device. We only use factory or factory-quality parts for repairs. In this way, we can undertake the appliance protection service for the phone. For this reason please enquire by phone or e-mail.
The device protection service and accident guarantee can be purchased by private individuals and companies.
As this is not insurance, but an accident guarantee, our company Millionstarter Investment Company Ltd provides the protection service. We have been a prominent player in the market for 5 years and have provided protection services to more than 1500 individuals and companies.

Of course, we also have a deductible. QProtection will reimburse 75% of the cost of the repair. Believe me, this is the best accident guarantee ever. So your deductible is only 25%. And what’s important to note is that we don’t have refusals.

Please fill in the form below https://qprotectionpro.hu/karbejelentes/ in case of damage. Our colleagues will contact you to settle the claim.

You will receive an individual protection service contract for your device in an email from QProtection after the payment, which will include which device the service is for, the coverage period, and how much it costs.

In the event of damage, a factory-quality repair will be made. Official service partners will repair or replace the device. E.g. iPhone / Apple Watch will often be a device replacement.

You should report it to the police and then send us the police report. Then, if the damage is justified, we will start the purchase of a new device.

The protection service and accident guarantee have been in operation since 2018.

We are constantly expanding. We are already present in several countries in Europe, not only in Hungary. Within the EU and the UK you can now buy our services anywhere, for example in Romania, Germany or the UK you can buy our device protection, accidental damage warranty and if damage occurs and you have Q Protection, we will send a courier and send your device to our nearest service partner for repair or replacement.

When does my protection service start?

After ordering, the service will be activated immediately upon presentation of the device and payment of the protection fee.
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